More travelers are gaining weight, and airlines are concerned about the impact on how they’re perceived by passengers. According to a recent survey by global research firm The Harris Poll, 18 percent of Americans are either obese or overweight, up from 15 percent in 2012. And airlines are taking note, with some instituting heavier baggage fees and charging for seat-back TVs, while others are introducing new seat and food options to cater to larger fliers.
The industry’s response to the “passenger power” movement has been to increase the fees and add on-board responsibilities of security personnel. But the airline industry is only seeing this power increase alongside an increase in passengers with special needs, disabilities, or mental health concerns. In fact, the number of people who have a mental health diagnosis has doubled since 2010. So, while the airlines are getting more expensive, the need for increased security doesn’t seem to be abating.
When you travel, you expect to be treated like a valued customer. You expect them to observe a certain amount of decorum, and this is what you can expect from the staff of any of the major airlines. But what happens when these customers start to behave unprofessionally? Last week, Delta Air Lines went viral when they kicked a passenger off a flight for being “disruptive.” This is the latest in a growing trend of passengers who would rather bring the flight to a halt than comply with the rules of the flight.. Read more about airline news and let us know what you think.As demand continues to grow and more and more travelers take the plane, the number of unruly passengers causing incidents on planes is causing serious headaches for airlines and their employees. According to the Federal Aviation Administration (FAA), airlines have reported 2,500 incidents of passengers losing control this year, and agency officials are calling the alarming trend unprecedented. ADVERTISEMENT Current trend According to the FAA, there were approximately 1,900 instances of mask non-compliance. More than 4,000 passengers have been bumped from airlines since the US government made face masks mandatory. As a result, Alejandro Mayorcas, secretary of the Department of Homeland Security, issued a strong warning this week to travelers not to disturb public order on flights. He said the authority will not tolerate passengers who refuse to wear masks at airports or on planes. Attention to unruly passengers has increased following the recent attack on a Southwest Airlines flight attendant, which prompted the union’s president to send a letter of concern to CEO Gary Kelly. As a result of the attack, the crew member lost two teeth and was covered in blood. This unprecedented number of incidents has reached intolerable levels, and passenger violations are becoming increasingly aggressive, Lyn Montgomery, president of TWU Local 556, said in an email. Unfortunately, this is just one of many cases. I write to you today because we cannot tolerate our beloved hearts being violated in this way, and because I ask for your help and guidance to end these tragedies. A passenger who attacked a Southwest crew member in a viral video has been banned from flying for life and charged with aggravated assault. The airline said the return of alcohol traffic was delayed due to the incident. Earlier this week, the FAA announced that the five unruly passengers involved in the recent incidents will be fined a total of more than $60,000, NBC News reported. The fines were imposed after travelers were confronted by flight attendants who asked them to follow flight attendant instructions or comply with federal regulations, including wearing masks.
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